FAQ
1. What materials do you use in your jewelry?
We use only the finest materials to create our jewelry, including sterling silver and high-quality gold plating between 1 to 2.5 microns of gold. Our focus on quality ensures that our jewelry is both beautiful and long-lasting.
2. How is your jewelry priced?
We believe that everyone should have access to beautiful, high-quality jewelry, which is why we offer fair prices for all of our pieces. We are committed to providing exceptional value to our customers, and we always strive to offer the best prices possible.
3. How long does it take for my order to arrive?
We ship all orders as quickly as possible, and most orders arrive within 7-10 business days. We will send you a tracking number once your order has shipped so that you can track its progress.
4. What is your return policy?
If you are not completely satisfied with your purchase, we accept returns within 30 days of purchase. Please contact us to initiate a return, and we will be happy to assist you.
5. How do I care for my jewelry?
To ensure that your jewelry remains in top condition, we recommend avoiding exposure to water, cosmetics, and chemicals. You should also store your jewelry in a cool, dry place, away from direct sunlight.
6. Is your jewelry hypoallergenic?
Yes, our jewelry is hypoallergenic and safe for people with sensitive skin.
If you have any other questions, please don't hesitate to contact us. We are always here to help!